Shipping policy

TallowTalk Shipping Policy

Last Updated: 05/01/2026

Thank you for shopping with TallowTalk. Each product is carefully crafted and packaged with intention. Please review our shipping policy below.

1. Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

During periods of high demand, processing times may be slightly extended. We appreciate your patience as we prepare your products with care.

2. Shipping Rates & Delivery Estimates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

Please note that delivery times are estimates and may vary due to carrier delays.

3. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow up to 24–48 hours for tracking updates to appear.

4. Incorrect Shipping Information

It is the customer’s responsibility to ensure that all shipping details are correct at checkout.

TallowTalk is not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error, please contact us immediately at cadencemcstowe110@gmail.com.

5. Lost or Stolen Packages

TallowTalk is not responsible for lost or stolen packages marked as “delivered” by the carrier.

If your package is missing:

  • Check with neighbors or your local delivery office

  • Contact the carrier directly

  • Reach out to us—we will do our best to assist you

6. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging. We will gladly work with you to resolve the issue.

7. Weather Disclaimer (Important for Tallow Products)

Our products are made with natural ingredients that may soften or melt in high temperatures.

TallowTalk is not responsible for melting or texture changes caused by heat during transit. However, the product remains safe and effective to use. If melting occurs, allow the product to return to room temperature before opening.

8. Shipping Delays

We are not responsible for delays caused by:

  • Postal service issues

  • Weather conditions

  • Holidays or high shipping volume

9. International Shipping 

We currently do not offer international shipping. 

10. Contact Information

If you have any questions about your order, please contact us at:

Email: tallowtallk@gmail.com

We truly appreciate your support and are grateful for every order placed with TallowTalk.